Privacy Policy - Charter

Here at Charter, we value your need for privacy and we are doing our best to ensure that your data is securely and fairly used. In this document you will find all the information you may need on how and why we collect information, as well as the ways we process and store it. In case you have any questions about our procedures, you can get in touch with us by sending an email at privacy@charter.space

1. Definitions

Charter: Charter Space Technologies, Inc. is a privately-owned Delaware C-Corporation operating in California.

Personal Data: Any information that relates to an identified or identifiable individual.

Service: Our web-based platform, Ubik, our Website, and our Store.

Website: Our domain (https://charter.space) and any related pages under this domain.

2. Who we are

Charter is a California-based company, developing a tool to assist space systems' operators with their day-to-day tasks and to increase efficiency. Our platform aims to reduce time and resources wasted in needless areas, while ensuring higher success rates and faster mission completion.

3. Information we collect

Personal Data collected:

First Name
Last Name
Email Address
Company Name/Position

Usage Data includes: IP address, browser type/version, pages visited, time/date of visit, unique device identifiers, and diagnostic data.

4. Ways your information is used

To deliver and facilitate delivery of Services to the User
To respond to User inquiries/offer support to Users
To send administrative information
To request feedback
To protect our Services (fraud monitoring and prevention)
To comply with regulatory requests

5. Children's Rights

Our Services are oriented toward working individuals; thus, we do not knowingly solicit data from or directly market to minors. However, if you are the parent or legal guardian of a person below the age of 18 years, or if you are aware that we have collected Personal Data from a minor, please get in touch with Charter immediately, by emailing privacy@charter.space.

6. Handling & Protection of your Information

No purpose in this Privacy Policy will require us keeping your Personal Data for longer than eighteen (18) months past the date of their provision.

7. Third-parties & their tools

We may share data with third parties in the following categories:

Cloud Computing Services
Data Analytics Services
Payment Services Providers
Sales & Marketing Tools
Website Hosting Service Providers

8. Use of Cookies & Tracking

Tracking services (like Google Analytics) might be used on the Website for the sole purpose of understanding the needs of our Users and to improve their experience. When using our Services, data from tracking services are being anonymised before delivered to us.

9. Your rights over your data

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your Personal Data, (ii) to request rectification or erasure; (iii) to restrict the processing of your Personal Data; and (iv) if applicable, to data portability.

10. Updates & Contact

For any questions or concerns about our privacy practices, please contact us at privacy@charter.space

Privacy Notice